Shipping policy

Free shipping on all orders over $80.

Due to the possibility of COVID-19 related, shipping may be delayed for 3-5 business days.

Our products are shipped from our factory in China.

For Custom Kits, please allow 3-5 business days processing time as these are very labor intensive and crafted only for you.

Orders are shipped on business days only (Monday-­­Friday). We are not responsible for refunding the cost of shipping due to postal service delays.

International shipping is available. Shipping and handling times will vary by location. Please allow 10 to 30 business days for your international package to be delivered.

PLEASE NOTE
* Customized products need more 3-5 business days to be processed.
* After your payment is authorized and verified, it can still take up to two business days to process your order in our warehouses.
* Orders that are system flagged (SF) may be asked to verify additional information and we are not responsible for the delay in processing your order.
* Process time and shipping time may be longer due to any holiday.
* Due to the failure of the random transportation system, some countries and regions may not be able to deliver. We will contact you in time and help to cancel the order.

You can expect to receive your package(s) through your local carrier (USPS or FedEx if you are located in the US) once it passes through customs. Times will vary depending on multiple factors, including seasonality, backlog, and the speed of your local carrier.

Nothing to worry about, this is perfectly normal! When your order is in transit and moving between countries, tracking will be very slow to update (the package(s) are on shipping containers in the middle of the ocean).

For more FAQs, please visit here.